This page contains communication tips and summaries prepared by Christine Kobayashi, Dean, International Education Division. If you have questions and/or comments, please contact Christine at christine.kobayashi@edmonds.edu.
Please note: Some of these articles are available only to current Edmonds CC faculty, staff and students through the library's subscription databases. If using the databases from off campus, Edmonds College faculty, staff and students should enter their college username and password to access articles from the databases.
Tips for…
Communicating with Non-Native Speakers of English
Overall
Slow down a little, but not too much.
Pronounce words clearly
Give the speaker a little more time to answer
Don’t raise the volume your voice
Vocabulary
Avoid slang, jargon specific to your field, idioms, etc.
Try rephrasing instead of repeating your message over and over
(Example: “You are responsible for your tuition at this time”
Rephrase: “You must pay for your tuition, college fees, now”)
Avoid negative questions like “Do you mind if I…” or “...isn’t it?” many languages do not allow speakers to ask this kind of question
Ask, “Can you please spell that for me?” to clarify a word that the speaker uses that isn’t clear to you
Are you using a word that has another meaning? Many English words have more than one meaning (Example: type, the action on a keyboard; type, the kind of something). Use a synonym so you can to clarify your message.
Non-Verbal
Take nonverbal cues about physical distance and eye contact. Distance between people and the amount of eye contact between people varies from culture to culture.
Most importantly...Smile! Many of our non-native speaking students are navigating through college life in a language that they learned later in their life. They may have learned two or three other languages before they started studying English!